Help & FAQ

Mentor Plus is a fully-featured knowledge-sharing platform that allows you to start your own premium content-based subscription service in no time. Anyone with skills, knowledge, and experience (Mentors) can create and post premium content, which others (Proteges) can unlock when purchasing a monthly subscription. In addition, Mentors can choose to offer free subscriptions or monetise their messages and paid posts on top of their regular subscription content.

The experience is powered by a mobile-first, clean, easy-to-use design and a highly flexible, customisable service. Mentors can sell their premium content via monthly subscriptions, live streams, interactive webinars, one-to-one sessions, direct messages, tips, and pay-to-unlock posts.

Posting content

To be able to start posting content and earn money as a Mentor, you will need to create and verify an account.  You can then make posts by accessing the Create Post page, where you can upload media by simply dragging and dropping your files onto the text area or clicking on the file icon below the text area.

Subscriptions

Proteges who wish to purchase subscriptions or any other paid content from a Mentor can pay with PayPal or a credit/debit card. Proteges with a valid subscription to a Mentor will also be able to chat via direct messaging. Proteges can cancel their subscriptions at any time.

Withdrawals and Payouts

Mentors' previous month’s earnings are paid out twice the following month.

All income and earnings from Proteges and other sources on the platform are subject to a platform fee and must be aged for a minimum of 15 days following the transaction date before payout consideration.

Reporting a user or a post

To report any user or content, you can go to that user's profile or post, click on the three dots icon and select ‘report’.  You can block a particular user from seeing your profile or messaging you again. Our admins will analyse and take action accordingly.

Any Questions?

If you have any questions, do not hesitate to get in touch with us via the Contact Page.